FREQUENTLY ASKED QUESTIONS

WHERE ARE YOU LOCATED?

We are located in Briarcliff Manor, New York (Westchester County).

WHAT ARE YOUR HOURS?

Our hours are Monday through Thursday 10am to 6pm – Eastern Standard Time. We are open Friday from 12pm to 5pm for PICKUP ONLY. We are closed on the weekends, except for 1 Saturday a month for consultations.

DO YOU OFFER CONSULTATIONS? IF SO, IS THERE A COST FOR A CONSULTATION?

Yes, we require meeting one on one. We want to show you the quality of existing designs and develop the design that fits you and your event best. It also helps to have a relationship with the customer to understand their personality, likes and what they are looking for in their project. And since all of our work is absolutely custom, there is a consultation fee of $200/hr and will be credited towards your final balance if you choose to hire us.

WHAT TYPES OF INVITATIONS DO YOU OFFER?

All handmade, unique one-of-kind designs based on the customers likes and needs. Variety of a la carte (single), pocket-fold, letter press, foil stamping and laser cut designs. Anything you want, I can do.

DO YOU PROVIDE A DESIGN SAMPLE?

All of our design samples are digital. Physical, hard copy samples are available for an additional fee of $150.

WHAT IS YOUR AVERAGE TURNAROUND TIME FROM CONTRACT TO RECEIPT?

Every client will have their own timeline as to when their project need to be completed. All due dates will be specified in their quote and contract and are subject to change based on production.

DO YOU OFFER MAILING OF INVITATIONS?

I do not offer mailing of invitations. We need our clients to see everything and approve before final release to them.

ARE YOU ABLE TO CREATE INVITATIONS FOR PEOPLE WHO DON’T LIVE IN THE AREA OF YOUR STUDIO?

Yes, since most of my work is initially digital – everything can be done through email and us mail. I have done work for clients in Florida, Colorado, Nevada and Maine (to name a few). All of these consultations can be done on Skype or FaceTime.

ARE YOU ABLE TO DESIGN AND PRODUCE LICENSED ART SUCH AS MICKEY MOUSE, CINDERELLA, ETC?

DO YOU HAVE THE ABILITY TO PRINT WHITE INK ON DARK PAPER?

DO YOU OFFER LETTERPRESS, THERMOGRAPHY, METALLIC INK, FOIL STAMPING AND/OR EMBOSSING?

IS THERE A MINIMUM QUANTITY FOR A STATIONERY ORDER?

Due to copyright laws and trademarks, I cannot do anything character specific. With that said, a more generalized theme (such as princess or mickey’s head with ears) can be accommodated.

Yes. This will be digital white ink, silk screened or uv ink. This process is more than regular digital printing. As an alternate, I can print a flood of color on white paper to achieve the same effect, but it will cost more due to more ink usage.

I do not have the capability in house, but work with several commercial printers who can perform these services. These charges would be separate from prices quoted by us.

Yes, there is. Minimum order of 25, and then larger quantities are to be ordered in multiples of 25. I advise my clients to order a little over their initial quantity in case extras are needed or keepsakes are wanted.

WILL YOU BE ABLE TO GIVE POSTAGE AMOUNT?

Since all of my invitations vary, I cannot give you the mailing postage amount. I advise all of my clients to have one complete suite weighed for proper postage amount.