FAQ

WHERE ARE YOU LOCATED?

We are located in Briarcliff Manor, New York (Westchester County).

WHAT ARE YOUR HOURS?

Our hours are Monday – Thursday 10am to 8pm, Friday 10am to 5pm – Eastern Standard Time. We are closed on the weekends.

DO YOU OFFER CONSULTATIONS? IF SO, IS THERE A COST FOR A CONSULTATION?

Yes, we require meeting one on one. We want to show you the quality of existing designs and develop the design that fits you and your event best. It also helps to have a relationship with the customer to understand their personality, likes and what they are looking for in their project.  And since all of our work is absolutely custom, there is a consultation fee of $75/hr and can be credited towards your final balance if you choose to hire us.

WHAT TYPES OF INVITATIONS DO YOU OFFER?

All handmade, unique one-of-kind designs based on the customers likes and needs. Variety of a la carte (single), pocket-fold, letter press, foil stamping and laser cut designs.

DO YOU PROVIDE A DESIGN SAMPLE?

All of our design samples are digital. Physical, hard copy samples are available for an additional fee of $150.

WHAT IS YOUR AVERAGE TURNAROUND TIME FROM CONTRACT TO RECEIPT?

Every client will have their own timeline as to when their project need to be completed. All due dates will be specified in their quote and contract.

ARE YOU ABLE TO CREATE INVITATIONS FOR PEOPLE WHO DON’T LIVE IN THE AREA OF YOUR STUDIO?

Yes, since most of my work is initially digital – everything can be done through email and us mail. We have done work for clients in Florida, Colorado, Nevada and Maine.  All of these consultations can be done on Skype or FaceTime.

IS THERE A  MINIMUM QUANTITY FOR A STATIONERY ORDER?

Yes, we do. Minimum order of 25, and then larger quantities are to be ordered in multiples of 25. We advise our clients to order a little over their initial quantity in case extras are needed or keepsakes are wanted.

DO YOU OFFER MAILING OF INVITATIONS?

We do not offer mailing of invitations. We need our clients to see everything and approve before final release to them.

DO YOU OFFER LETTERPRESS, THERMOGRAPHY, METALLIC INK, FOIL STAMPING AND/OR EMBOSSING?

We do not have the capability in house, but work with several commercial printers who can perform these services. These charges would be separate from prices quoted by us.

DO YOU HAVE THE ABILITY TO PRINT WHITE INK ON DARK PAPER?

No. Printing white on any kind of paper is considered silk screening.  Only a commercial off set printer can obtain this. This would have to be quoted and can be very expensive. As an alternate, we can print a flood of color on white paper to achieve the same effect, but it will cost more due to more ink usage.

ARE YOU ABLE TO DESIGN AND PRODUCE LICENSED ART SUCH AS MICKEY MOUSE, CINDERELLA, ETC?

Due to copyright laws and trademarks, we cannot do anything character specific.  With that said, a more generalized theme (such as princess or mickey’s head with ears) can be accommodated.